https://www.insightsales.de/

 

I offer you services (freelance) in the following areas:

• Chat & content moderation
• Customer service by phone, in chats, internet forums and email
• Sales support
• Business development
• Website & UX testing
• General office tasks
  
  more gladly on request
  
  Languages:
   
• German (native)
• English (intermediate)
  
  
  Professional experience / references
  
   
• Current - CSP - Sitel Group
  
   
• Current - Expert Customer Service - expertcloud.de GmbH
  
  remote
   
• Current – Contributor A.I. (artificial intelligence) – DefinedCrowd Corporation

             remote
 

• Sep. 2017 – Nov. 2018 – Advisor CRM & Social Media – Concentrix Europe Ltd. UK

             On site in Belfast / UK

 

• Over 10 years of call and service center experience, mainly in the IT area.
• Over 10 years of experience in telephone sales and customer service through various channels

You can find more information on XING:
https://www.xing.com/profile/Diego_Boeckmann/cv